Privacy Policy

The App (referred to as "the App", "we", "us", or "our") provides merchants with tools to create and sell customizable product bundles, enable location-based availability (such as pincode validation), allow delivery scheduling (including date selection), and offer subscription-based purchasing experiences (collectively, the "Service") to merchants who use Shopify to power their stores.

This Privacy Policy describes how we collect, use, and share personal information when you install or use the App in connection with your Shopify-supported store.

1. Information We Collect

a) Information from Shopify

  • Store name, store URL, and contact email
  • Shopify plan, currency, and billing details
  • Access to products, collections, and themes (as required for app functionality)

b) Product & Service Data

  • Bundle configurations and selections
  • Subscription plan settings
  • Delivery configuration (including pincode availability and delivery dates)
  • Product details (titles, variants, pricing, images)

c) Order & Customer Data

When customers interact with your store through the App:

  • Name, email address, phone number
  • Shipping address and pincode
  • Selected bundles and customization preferences
  • Chosen delivery dates and time preferences
  • Subscription selections and order history

d) Usage & Device Information

  • IP address, browser type, device information
  • Cookies, log files, and session data
  • Interaction with bundle builder, delivery selection, and checkout

2. How We Use Your Information

We use the collected information to:

  • Provide and operate the App’s features
  • Enable bundle creation and customization
  • Validate delivery availability based on location (pincode)
  • Allow delivery date selection and scheduling
  • Manage subscriptions and recurring billing logic
  • Generate and display checkout summaries
  • Process and support orders
  • Communicate with merchants
  • Provide customer support
  • Improve app performance and user experience

We do not use personal data for unrelated purposes.

3. Sharing of Information

We do not sell, rent, or share personal information. All information is accessed with permission and used only to provide and improve app functionality and features.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Improve functionality and performance
  • Analyze usage patterns

You can manage cookies through your browser settings.

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Service
  • Fulfill orders and subscriptions
  • Comply with legal obligations

Merchants may request deletion of their data at any time.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is 100% secure.

7. Merchant Responsibilities

Merchants using the App are responsible for:

  • Ensuring compliance with applicable privacy laws
  • Providing accurate disclosures to their customers
  • Managing customer data collected through their store

8. Your Rights

Depending on your location, you may have the right to:

  • Access personal data
  • Request correction or deletion
  • Restrict or object to processing

To exercise these rights, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: team@weupsell.com

Company: WeUpSell
Address: 438, Maruti Plaza complex, Krishnanagar, Ahmedabad