❓ Help Center

How can we help you?

Search our knowledge base or browse sections below to learn how to make the most of WeUpsell on your store.

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Getting Started

Learn how to install, set up, and configure your first upsell offer in less than 5 minutes.

8 articles
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Customization

Change colors, borders, typography, and placement to match WeUpsell widgets to your theme.

6 articles
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Integrations

Connect WeUpsell with review platforms, email automation, and checkout builders.

4 articles
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Analytics

Understand your dashboard metrics, AOV tracking, conversion rates, and revenue impact.

5 articles
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Billing & Account

Learn about plans, pricing tiers, billing cycles, and managing your store subscription.

3 articles
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Troubleshooting

Resolve common script block issues, theme incompatibilities, or product page display errors.

7 articles

Frequently Asked Questions

Simply click the "Install App" button in our dashboard or search for WeUpsell in the Shopify App Store. Follow the single-click installation wizard to grant permissions, and our script will automatically inject into your active theme without manual code changes.

No. WeUpsell uses asynchronous loading scripts and assets hosted on optimized CDNs. The recommendation widgets load only after your main product page elements have rendered, ensuring a lightning-fast shopping experience and a perfect Lighthouse performance score.

Absolutely. WeUpsell allows you to configure completely independent pre-purchase widgets on the Product Page or inside the Cart Drawer, and separate single-click one-click upsells for the Post-Purchase page and checkout flow.

Our proprietary machine learning algorithm parses real-time customer behavior, shopping cart patterns, order history, and product details (collections, tags) to predict what items a user is most likely to buy next. You can also override AI recommendations with your own manual merchandising rules.

We provide a 14-day free trial on all plans. You can cancel your subscription at any time directly through the Shopify admin apps page. We will prorate any usage-based fees up to the date of uninstall.