Question 1

What is a Shopify checkout upsell?

Accepted Answer

A Shopify checkout upsell is a product recommendation displayed during the checkout process before a customer completes payment. WeUpsell lets you recommend complementary products that shoppers can add to their order with one click, helping increase Average Order Value (AOV) without interrupting the checkout experience.

Question 2

How do checkout upsells increase Average Order Value (AOV)?

Accepted Answer

Checkout upsells present relevant products when customers are most likely to make an additional purchase. By recommending complementary items before payment, merchants can increase revenue per order without adding friction to the buying journey.

Question 3

Do I need Shopify Plus to use Checkout Product Offers?

Accepted Answer

Yes. WeUpsell Checkout Product Offers require Shopify Plus because they are built using Shopify Checkout Extensibility. Once enabled, you can create personalized checkout upsells, customize offer layouts, and display AI-powered product recommendations directly within Shopify Checkout.

Question 4

Can I control which products are shown at checkout?

Accepted Answer

Yes. You can create rule-based offers using specific products, collections, cart conditions, or let AI automatically recommend the most relevant products based on what's already in the shopper's cart.

Question 5

Can I customize the design and placement of checkout offers?

Accepted Answer

Absolutely. Customize the offer title, layout (list or slider), colors, spacing, and placement to match your brand. Preview your changes before publishing to Shopify Checkout.

Question 6

Do I need a developer to set up Checkout Product Offers?

Accepted Answer

No. WeUpsell is designed for merchants, so you can create, customize, and publish checkout offers through an easy-to-use dashboard without writing any code.

Question 7

Can customers choose variants and quantities before adding an upsell?

Accepted Answer

Yes. Customers can select product variants such as size or color, adjust the quantity, and add the recommended product directly from checkout without leaving the payment flow.

Question 8

Can I use AI to personalize checkout product recommendations?

Accepted Answer

Yes. WeUpsell uses AI to recommend relevant products based on customer behavior and cart contents. You can also create manual recommendation rules for complete control over which products are displayed.

Turn Every Checkout Into a Bigger Order

Grow the order at the moment shoppers are ready to buy

Increase AOV at the moment of purchase

Create checkout experiences that feel native

Power personalization with rules and AI

Everything you need to maximize checkout

Create offers in minutes

Show the right products

Add without leaving checkout

Launch with confidence

Explore our features

Cart Drawer Upsells

Post-Purchase Upsells

Product Page Upsells

Checkout upsell FAQs

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How to set up Checkout Product Offers